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Professional Services Agreement

Letter of Engagement

Accounting and Taxation Services

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Dear Sir/Madam,

RE: Engagement for Accounting and Taxation Services

Thank you for engaging Taxsight to provide professional accounting and taxation services for your business.

This Letter of Engagement sets out the terms and conditions upon which Taxsight will provide professional services to you. By signing this letter, you agree to the scope of services, responsibilities, fees and conditions outlined below.

How We Work Together

1
Engagement & Introduction
2
Information Gathering
3
Preparation & Internal Review
4
Client Review & Lodgement
5
Ongoing Support & Advice
01

Scope of Services

We will provide professional accounting and taxation services as agreed from time to time. Our services may include:

A

Business Activity Statements (BAS)

  • Preparation and lodgement of monthly or quarterly BAS
  • Instalment Activity Statements (IAS), where applicable
  • Electronic lodgement with the Australian Taxation Office (ATO)
  • Calculation of GST payable or refundable, PAYG Withholding and PAYG Instalments
  • Review of GST coding and preparation of BAS working papers
B

Annual Financial Statements

  • Profit and Loss Statement
  • Balance Sheet
  • General Purpose or Special Purpose Financial Statements (where applicable)
C

Income Tax Compliance

  • Company, Trust, Partnership and Sole Trader Tax Returns
  • Fringe Benefits Tax Returns (where applicable)
D

Taxation Advice

  • Tax planning and business advisory services
  • ATO correspondence and assistance with ATO reviews or audits
  • General taxation advice, where requested

Services outside this engagement will be charged separately unless otherwise agreed in writing.

02

Professional Fees

Our professional fees are based on time spent, the skill and experience required, the complexity of the work, and the level of responsibility involved. Fees may be charged in one of the following ways:

Fixed FeeHourly RateAgreed Quote
Set price for defined, recurring work Billed per hour for variable or ad-hoc work Scoped price agreed before work begins

Additional work outside the agreed scope will be charged separately. Any government charges, ASIC fees, ATO charges or third-party costs will be invoiced in addition to our professional fees.

03

Client Responsibilities

You acknowledge that you are responsible for:

  • Maintaining complete and accurate accounting records
  • Providing all relevant information necessary for us to perform our work
  • Ensuring information supplied is complete, accurate and not misleading
  • Maintaining appropriate accounting systems and internal controls
  • Keeping taxation and financial records for at least five (5) years, or longer where required by law
  • Reviewing all financial statements and taxation returns before signing or authorising lodgement
  • Advising us immediately of any material changes affecting your business

Our advice is based solely upon the information provided by you.

04

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)

To comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), associated Rules and Regulations, and any future amendments applicable to accounting and taxation service providers, we are legally required to undertake customer due diligence before and during our engagement.

What this means in practice

  • We may request identification documents for individuals, directors, trustees, partners, shareholders and beneficial owners.
  • We may verify identities electronically using approved verification providers.
  • We may request information on ownership structures, source of funds, source of wealth, business activities and intended transactions.
  • We may conduct ongoing customer due diligence throughout our engagement, and retain copies of identification documents as required by law.
  • We may delay, suspend or terminate our engagement if required information is not provided.
  • We may be legally required to report certain matters to government authorities, and may be prohibited from informing you that such a report has been made.

By accepting this engagement, you agree to provide all information reasonably requested to enable us to comply with our obligations under the AML/CTF legislation.

05

Privacy

We collect personal information in order to provide professional services and comply with our legal obligations. You consent to our collection, use and disclosure of your personal information for:

  • Providing accounting and taxation services
  • Identity verification
  • AML/CTF compliance
  • Regulatory reporting
  • ATO correspondence
  • Professional administration

Where you provide personal information relating to another individual, you warrant that you have obtained that person's consent to provide the information to us. We will handle all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

06

Confidentiality

We will treat all information you provide as confidential and will not disclose it to any third party without your consent, except where:

  • Disclosure is required by law, regulation, or a court or regulatory order
  • Disclosure is required under our professional standards or quality review obligations
  • Disclosure is made to our professional indemnity insurers or legal advisers
  • You have expressly authorised disclosure

This obligation of confidentiality continues after this engagement ends and does not apply to information that is or becomes publicly available other than through our breach.

07

Conflicts of Interest

We maintain internal procedures designed to identify and manage conflicts of interest. If a conflict arises between your interest and those of another client, or our own interests, we will notify you as soon as practicable and take reasonable steps to manage, or where necessary, decline to act in relation to the conflicted matter.

08

Outsourced Services

From time to time, we may use specialist contractors or outsourced service providers, including overseas providers. Where personal information is disclosed overseas, we will take reasonable steps to ensure compliance with the Australian Privacy Principles. By signing this engagement, you consent to our use of outsourced service providers where reasonably required.

09

Data Security and Cloud Storage

We may store and process your information using reputable cloud accounting and document management platforms. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse, including encryption, encryption in transit, and staff confidentiality obligations. You acknowledge that no system is entirely immune from risk, and agree to notify us promptly if you suspect any unauthorised access to shared data or systems.

10

Ownership of Documents

All original documents remain your property. Documents prepared by us, including financial statements and taxation returns, become your property once all outstanding fees relating to those documents have been paid. Our working papers, file notes, calculations, templates and internal documentation remain the property of Taxsight.

11

Lien Over Documents

To the extent permitted by law and our professional obligations, we may retain a lien over documents and records in our possession until outstanding fees for work relating to those documents have been paid in full. This does not apply to statutory records required to be provided to you or a regulator by law.

12

Electronic Communication

You acknowledge that electronic communications, including emails, are not completely secure. Unless otherwise instructed, you consent to us communicating with you electronically.

13

Record Keeping

You agree to retain all records necessary to support taxation returns and financial statements. We recommend retaining records for a minimum of five (5) years, unless legislation requires a longer period.

14

Billing and Payment

  • Invoices are payable within seven (7) days of the invoice date
  • Outstanding invoices may attract interest at 9% per annum, calculated daily, plus reasonable debt recovery costs
  • Unless otherwise stated, all fees are exclusive of GST
15

Professional Indemnity Insurance

Taxsight maintains professional indemnity insurance in accordance with the requirements of our professional membership body. Details of our insurance arrangements are available on request.

16

Quality Assurance and File Review

As a condition of our professional membership, our files may be subject to periodic quality or peer review by our professional association or regulator. Reviewers will be bound by strict confidentiality obligations. By accepting this engagement, you consent to your file being made available for such review if selected.

17

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not responsible for losses arising from:

  • Incorrect or incomplete information supplied by you
  • Failure to provide requested information
  • Changes in taxation law after advice has been provided
  • Acts or omissions of third parties
18

Force Majeure

Neither party will be liable for any delay or failure to perform its obligations (other than payment obligations) caused by events beyond its reasonable control, including natural disaster, pandemic, industrial action, internet or utility outages, or government action. The affected party will notify the other as soon as reasonably practicable and resume performance once the event has ceased.

19

Annual Review

Our engagement terms and professional fees will be reviewed annually. Professional fees may increase in line with:

  • Consumer Price Index (CPI)
  • Increased compliance obligations
  • Changes in legislation
  • Changes to the scope of services
20

Complaints Handling

If you are dissatisfied with any aspect of our service, please raise the matter with your primary contact at Taxsight in the first instance. If the matter is not resolved to your satisfaction, it may be escalated to our practice principal, and where applicable, to our professional association's complaints resolution service.

21

Dispute Resolution and Governing Law

The parties will use reasonable endeavours to resolve any dispute arising from this engagement through good-faith discussion before pursuing formal action. This engagement is governed by the laws of the Commonwealth of Australia and the state or territory in which our office is located, and the parties submit to the non-exclusive jurisdiction of its courts.

22

Entire Agreement, Variation and Severability

This Letter of Engagement constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior discussions or understandings. Any variation must be agreed in writing. If any provision of this engagement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

23

Assignment and Subcontracting

You may not assign or transfer your rights or obligations under this engagement without our prior written consent. We may engage suitably qualified subcontractors or associated entities to assist in delivering services, while remaining responsible for the quality of work delivered to you.

24

Notices

Any formal notice under this engagement must be given in writing and will be treated as received when delivered by hand, sent by prepaid post, or sent by email to the last address or email address provided by the recipient.

25

Termination

Either party may terminate this engagement by providing written notice. Outstanding fees incurred prior to termination remain payable. We reserve the right to cease acting where:

  • Fees remain unpaid
  • Required information is not provided
  • AML/CTF obligations cannot be satisfied
  • Continuing the engagement would breach professional or legal obligations
26

Acceptance of Engagement

If you agree with the above terms and conditions, please sign below and return a signed copy to our office. We appreciate the opportunity to act on your behalf and look forward to working with you.

Yours faithfully,

For TAXSIGHT

Authorised Officer · Taxsight

CLIENT ACCEPTANCE

I/We acknowledge that I/we have read, understood and accepted the terms of this Letter of Engagement.

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